Terms of Service
Please read these terms carefully before using our services.
Important Notice
By using our services, you agree to these terms. If you disagree with any part, please discontinue use immediately.
1. Acceptance of Terms
By accessing or using 10on10Labs services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and 10on10Labs.
2. Services & Client Responsibilities
Our Services Include:
Your Responsibilities:
- Provide accurate and timely information
- Review deliverables within agreed timeframes
- Make payments according to schedule
- Obtain necessary permissions for content
- Designate authorized representatives
3. Project Execution
Scope of Work
Defined in separate project agreements with clear deliverables
Development Process
Agile methodology with iterative development and regular feedback
Revisions
Number of revisions specified in agreement, extras may incur charges
4. Payment Terms
Fees & Currency
All fees in USD unless specified. Taxes not included.
Payment Schedule
As outlined in project agreement. Late payments incur 1.5% monthly interest.
Refund Policy
Case-by-case basis. Completed work is non-refundable.
5. Intellectual Property Rights
Ownership Transfer
Upon full payment, all IP rights for custom work transfer to you, except pre-existing materials and third-party components.
Portfolio Rights
We may showcase non-confidential work
Third-Party Licenses
You must comply with all component licenses
6. Confidentiality
Both parties agree to maintain strict confidentiality of all proprietary information disclosed during the project. This obligation survives contract termination.
7. Warranties & Limitation of Liability
Our Warranty
Services performed professionally according to industry standards
Limitation of Liability
Total liability limited to fees paid for the specific service. No liability for indirect or consequential damages.
Service Disclaimer
Services provided "AS IS" without warranties of merchantability or fitness for particular purpose.
8. Termination
Standard Termination
30 days written notice required
Payment for completed work required
Termination for Cause
Immediate upon material breach
10 days to cure after notice
9. General Provisions
Governing Law: Laws of Pakistan
Dispute Resolution: Arbitration in Islamabad
Force Majeure: No liability for acts beyond control
Amendments: We may update terms anytime
Contact Us
Questions about these Terms of Service? Get in touch with our team.